Shipping Policy

Thank you for choosing Qyrrvxy! We are committed to providing a seamless shopping experience, including reliable and efficient shipping of your Electric Heater Fans. This Shipping Policy outlines the details of how we handle the delivery of your orders, including shipping methods, costs, timeframes, and other relevant information.

If you have any questions about our shipping process, please contact us at info@qyrrvxy.co.uk or call us at +44 1119953523.

1. Shipping Locations

We currently ship to addresses across the United Kingdom. At this time, we do not offer international shipping. If you are located outside the UK and are interested in purchasing our products, please reach out to us at info@qyrrvxy.co.uk, and we will do our best to assist you.

2. Order Processing Time

• All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
• Orders placed before 12:00 PM (GMT) will typically be processed the same business day. Orders placed after this time or on weekends/holidays will be processed on the next business day.
• Once your order is processed, you will receive a confirmation email with your order details and tracking information.

3. Shipping Methods and Delivery Timeframes

We offer the following shipping options to ensure your Electric Heater Fan arrives when you need it:

• Standard Shipping:

  • Delivery Time: 3-5 business days
  • Cost: £4.99 (Free for orders over £50)

• Express Shipping:

  • Delivery Time: 1-2 business days
  • Cost: £9.99

• Next-Day Delivery:

  • Delivery Time: Next business day (orders must be placed before 12:00 PM GMT)
  • Cost: £14.99

Please note that delivery timeframes are estimates and may vary depending on your location and external factors, such as courier delays or weather conditions.

4. Free Shipping

We offer free standard shipping on orders over £50. This promotion is automatically applied at checkout. Free shipping is only available for UK addresses.

5. Tracking Your Order

Once your order is shipped, you will receive an email containing your tracking number and a link to track your shipment. You can also track your order by logging into your account on our website (www.qyrrvxy.co.uk) and navigating to the “My Orders” section.

6. Shipping Restrictions

• We are unable to deliver to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address when placing your order.
• Orders may require a signature upon delivery, depending on the value of the shipment.

7. Lost, Delayed, or Damaged Shipments

At Qyrrvxy, we work with reliable shipping partners to ensure your order arrives on time and in perfect condition. However, delays or issues may occasionally occur.

• Lost Shipments: If your order hasn’t arrived within the expected timeframe, please contact us at info@qyrrvxy.co.uk with your order number. We will investigate the issue and provide a resolution.
• Damaged Shipments: If your order arrives damaged, please take photos of the package and product and contact us immediately at info@qyrrvxy.co.uk. We will arrange for a replacement or refund as appropriate.
• Courier Delays: Qyrrvxy is not responsible for delays caused by external factors (e.g., courier strikes, weather conditions, or customs checks). However, we will work with you to resolve any issues promptly.

8. Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, failed delivery attempts, or refusal to accept the delivery, we will contact you to arrange re-shipment. Additional shipping fees may apply for re-shipment.

9. Order Changes and Cancellations

• Order Changes: If you need to update your shipping address or modify your order, please contact us as soon as possible at info@qyrrvxy.co.uk. Changes can only be made before the order has been shipped.
• Order Cancellations: Orders can be canceled within 24 hours of placement. If the order has already been shipped, it cannot be canceled, and you will need to follow our returns process.

10. Returns and Refunds

For information on how to return a product or request a refund, please see our Refund & Returns Policy. If you have further questions, feel free to contact us at info@qyrrvxy.co.uk or call us at +44 1119953523.

11. Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to get in touch with us:

• Email: info@qyrrvxy.co.uk
• Phone: +44 1119953523
• Address: 40 Purslow Close, Manchester, M12 6PR, UK

Our customer support team is available Monday to Friday, 9:00 AM to 8:00 PM, to assist you with your inquiries.

At Qyrrvxy, we are dedicated to ensuring your Electric Heater Fan arrives promptly and safely. Thank you for choosing us to keep your home warm and comfortable!